1. Introduction
At Spartan Medical Associates, PC (“we,” “us,” or “our”), your privacy is important to us. This General Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our website, online forms, and SMS (text messaging) services.
By using our services or consenting to receive SMS communications, you agree to the terms described below.
2. Information We Collect
We collect only the information necessary to provide you with high-quality medical care and support. This may include:
- Contact Information: Name, phone number, email address, mailing address
- Health Information: Details relevant to your care, when voluntarily provided via secure forms or communication
- Communication Data: SMS message content, timestamps, and metadata related to care coordination or reminders
- Technical Data: IP addresses, browser type, and usage data from interactions with our website
3. How We Use Your Information
We use your personal data to:
- Provide, coordinate, and manage your care
- Communicate about appointments, test results, and follow-ups
- Send SMS reminders and health-related notifications
- Fulfill legal and business obligations (e.g., billing and compliance)
- Improve our services and user experience
- Respond to your questions and support requests
4. Sharing Your Information
We never sell or rent your personal information. We may share data only as necessary for:
- Care Coordination: With medical professionals involved in your treatment
- Administrative Services: With business associates under strict confidentiality agreements
- Legal Compliance: With authorities when required by law or to protect safety
- Authorized Use: With others, only if you have given explicit consent
Note: Your SMS consent and phone number will never be shared with third parties or affiliates for marketing.
5. SMS Terms of Service and Consent
By providing your phone number and opting in, you agree to receive SMS messages from Spartan Medical Associates for:
- Appointment reminders and confirmations
- Care coordination and health-related updates
- Important notifications about our services
You may opt out at any time by replying STOP to any message. Once opted out, you will no longer receive SMS messages, except those required by law.
Standard message and data rates may apply depending on your mobile carrier.
6. Your Rights and Choices
You have the right to:
- Access and request corrections to your personal information
- Request limits on how your data is used or shared
- Opt out of SMS messaging as described above
- Contact us with any questions or concerns
To exercise your rights or for additional information:
Privacy Officer
Spartan Medical Associates, PC
Phone: 704-469-5613
Email: privacy@spartanmedical.com
7. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your personal and health information in accordance with applicable laws. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
8. Policy Availability
This General Privacy Policy & SMS Terms of Service is linked from all relevant web forms where personal or SMS information is collected and is available in the footer of every page on our website.
9. Policy Updates
We may revise this policy periodically to reflect changes in our practices or in legal requirements. The updated version will be posted on our website with a new effective date. Please review this policy from time to time for the latest information.
